Northwood Telecare is a free daily telephone call of assurance for the elderly and/or handicapped people who live alone in the Halifax Regional Municipality.

It began in December 1984, operated by the Junior League of Halifax. In May 1996, Northwood took over the service and continues to operate the program with the help of volunteers who make the calls each day. For more information, please call (902) 421-6387.

Telecare: Frequently Asked Questions (FAQ)

1. When are the calls made?
Between 7 a.m.-12 p.m., seven days a week including holidays.

2. What happen if you call and there’s no answer?
With each new participant, we identify a neighbour, friend, or relative that we can contact in the event there is no answer.

3. What happens if I’m away visiting family or I have an appointment?
Participants are asked to contact the Telecare office if they go away or plan to be out during the agreed-on calling time.

4. Can you provide information on other seniors’ services that I may need?
Northwood Telecare is part of a large seniors’ organization offering various services to seniors and partnering with other community services.